About Madison
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Biography
As RHD Legal’s Intake Coordinator, Madison is often the very first-person clients speak with, and she takes that responsibility to heart. Her warm personality, genuine compassion, and naturally positive outlook set the tone for every interaction. Madison has an incredible ability to put people at ease — whether she’s listening to a client recount a difficult experience or helping them understand what to expect next.
She plays a pivotal role in establishing trust and building rapport, serving as the bridge between potential clients and the rest of the RHD Legal team. Madison ensures that every person who reaches out to the firm feels heard, valued, and cared for. Her professionalism, attention to detail, and commitment to providing clear communication help keep the intake process organized and seamless.
Known around the office for her upbeat attitude and contagious smile, Madison embodies RHD Legal’s client-first philosophy. She is not only a cornerstone of the intake process but also a steady source of encouragement and positivity for both clients and colleagues alike. Her genuine care for people — paired with her ability to anticipate needs and solve problems before they arise — makes her an essential part of the RHD Legal team and a true advocate for those seeking guidance after an accident.
Education
- Bachelor of Arts in Political Science, Human Development and Family Science from the University of North Carolina at Chapel Hill
Personal Philosophy
Madison approaches her role with empathy, clarity, and an unwavering commitment to helping others. She believes that open and collaborative communication is the foundation of trust, especially for clients navigating the challenges that follow an accident. Her goal is to demystify the personal injury process — turning what often feels overwhelming into a guided and reassuring experience. Madison’s empathy-led approach ensures every client feels respected, understood, and supported from the moment they first contact RHD Legal.
Outside the Office
When she’s not helping clients or coordinating with the team, Madison enjoys spending quality time with friends and family, reading, and exploring new coffee and tea shops across the Triangle. She loves discovering hidden local spots and connecting with her community, always bringing the same curiosity and warmth to her personal life that she brings to her work.
Why Choose Us
When you’re injured, the attorney you choose can make all the difference. At RHD Legal, we’re more than legal representation—we’re your dedicated support team.
Personalized Attention
You’re never just a case number. We take the time to understand your story and fight for what matters most to you.
Trusted by Attorneys
Our work earns referrals from other lawyers who know we deliver results with integrity and professionalism.
Clear, Compassionate Communication
We keep you informed at every step, so you always know where your case stands and what comes next.
Relentless Advocacy
We don’t back down. We fight hard to secure the best possible outcome—because your recovery deserves nothing less.
Contact Us
- Working Hours
Monday to Friday: 8.00 AM – 5.00 PM
Saturday: Closed
Sunday: Closed
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